WALKMANNWZ-ZX1

Cannot connect using the Bluetooth function.

  • Turn on the Bluetooth device and set it up for Bluetooth communication.

  • Your Walkman cannot communicate with devices that are not registered. In the Home screen, tap - [Settings] - [ Bluetooth] and check that the name of the Bluetooth device is displayed in the [Paired devices] list.
  • Cancel the sleep mode on your Walkman or the connected Bluetooth device.
  • If the remaining battery power of your Walkman or the Bluetooth device you want to connect with is low or depleted, charge it.
  • The registration (pairing) information on your Walkman or the Bluetooth device you want to connect with might have been deleted. Place the Walkman and the Bluetooth device within 1 meter of each other and turn on the Bluetooth device. In the Home screen of the Walkman, tap - [Settings] - [ Bluetooth], and then select the name of the Bluetooth device you want to connect with from the list.
  • Make sure the Bluetooth audio device supports A2DP profile.
  • If your Walkman and the Bluetooth device are too far from each other, a Bluetooth connection may not be established or may be interrupted. Place the Walkman and Bluetooth device closer.