NWZ-F804/F805/F806

The sound tends to break when a Bluetooth connection is made.

  • A transceiver, wireless LAN device, or another Bluetooth device using the 2.4 GHz frequency or a microwave oven or other device that is emitting electromagnetic waves is in use near your Walkman or the connected Bluetooth device.

  • Turning off the Wi-Fi function may alleviate the symptom.

  • Use your Walkman or the connected Bluetooth device away from the above devices.

  • Changing the wireless playback quality to [Prioritize connection] may alleviate the symptom. [Details]

  • Obstacles (metal, people, walls, etc.) are between your Walkman and the connected Bluetooth device.

  • Avoid or remove any obstacles between your Walkman and the connected Bluetooth device.