Digital Still CameraDSC-W830

If you have problems

If you experience trouble with the camera, try the following solutions.

  1. Check items under "Troubleshooting", then check your camera.
  2. Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.
  3. Initialize settings.
  4. Consult your Sony dealer or local authorized Sony service facility.
    • Be aware that by sending the camera for repair, you give consent that contents of internal memory, music files may be checked.

      Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.