If you have problems
If you experience trouble with the camera, try the following solutions.
- Check items under "Troubleshooting", then check your camera.
- If a code such as "C/E:
:" appears on the screen, see "Self-diagnosis display ".
- If a code such as "C/E:
- Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.
- Initialize settings.
- Consult your Sony dealer or local authorized Sony service facility.
- Be aware that by sending the camera for repair, you give consent that contents of internal memory, music files may be checked.
Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.
- Be aware that by sending the camera for repair, you give consent that contents of internal memory, music files may be checked.