Troubleshooting

Dealing with problems

Symptoms and remedies

• The device is not displayed in [Device] in the [Preferences] window.
• Noise is generated from the device connected.
• DSD audio files cannot be played on a Mac.
• [DSD over PCM] or [DSD Native] is not available for selection in the [Preferences] window.
• Files cannot be moved by drag and drop operation.
• Music files with the “.m4a” extension cannot be played.