A specialized application for HDD AUDIO PLAYERHAP Music Transfer

Music files cannot be transferred to the HDD AUDIO PLAYER.

  • The hard disk drive of the HDD AUDIO PLAYER may be full. Delete any unnecessary music files or add a new external hard disk drive to ensure there is sufficient free space for new files.
  • The network connection may be malfunctioning. The network connection may be interrupted for some reason if a Wi-Fi (wireless LAN) connection is used. Check the network connection, select the destination HDD AUDIO PLAYER in the Connection window, and then transfer the music files again.
  • The audio format of the music files may not be supported by the HDD AUDIO PLAYER. Check the supported audio formats in the Contents Settings window.
  • You may not be able to transfer files from HAP Music Transfer if your router is set to low power consumption mode. In this case, disable the low power consumption mode of your router. For details, refer to the operating manual of your router.
  • Make sure not to transfer music files from your smartphone or tablet and HAP Music Transfer at the same time.