There is no picture or sound when the 4K Media Player is connected to an AV receiver.
- Refer to “Connecting an AV receiver” or “Connecting a TV and an AV receiver (for users of the MULTI CHANNEL AV RECEIVER STR-ZA3000ES, STR-ZA2000ES or STR-ZA1000ES only),” and check that the 4K Media Player is properly connected to the AV receiver.
- Refer to the operating instructions supplied with the AV receiver.