Troubleshooting

IC recorder operations

If you have problems

• Troubleshooting

Noise

• The recorded file is noisy and is hard to understand.
• The recorded file is noisy and you want to record with less noise in your recording.
• A rustling noise is recorded.
• A buzzing or humming noise is recorded.
• Noise is recorded when you record a file using an external microphone (not supplied).
• Noise is heard when you listen to the file using headphones.
• Noise is heard in the playback even though the noise cut function is active.

Power

• The IC recorder cannot be turned on. The IC recorder does not operate, even if you press any button.
• The IC recorder cannot be turned off.
• The IC recorder is powered off automatically.
• The battery life is short.

General operations

• The IC recorder does not operate correctly.
• The operation indicator does not light.

Recording

• You cannot record a file.
• Recording is interrupted.
• When recording from other equipment, the input level is too strong or not strong enough.
• You cannot add a recording or an overwrite recording.

Playback

• The playback volume is low.
• No sound comes from the speaker.
• Sound comes from the speaker even when headphones are plugged in.
• Playback speed is too fast or too slow.
• Playback sound is not good when a music file is played back.

Editing

• You cannot divide a file.
• You cannot move a file.
• You cannot copy a file to another memory.

Clock

• “--:--” is displayed.
• The recording date of a file appears as “--y--m--d” or “--:--.”
• The clock setting is reset.

Display

• There are fewer menu items displayed in the menu mode.
• The remaining time displayed in the display window is shorter than that displayed on the computer.

Files

• The “Memory Full” animation is displayed and you cannot start recording.
• The “File Full” animation is displayed and you cannot operate the IC recorder.
• The memory card is not recognized.

Computer

• Even after you change a menu setting, the change is not applied to the menu.
• A character in a folder or file name is displayed in unreadable characters.
• It takes a long time to copy a file.
• The IC recorder is not recognized by your computer. A folder/file cannot be transferred from your computer.
• The file transferred from your computer is not displayed or cannot be played back.
• The computer cannot start.

Software operations (Sound Organizer)

Installation

• The Sound Organizer software cannot be installed.

Connections

• The IC recorder cannot be properly connected.

Operations

• Playback sound from the computer is low. / No sound is emitted from the computer.
• Stored files cannot be played back or edited.
• The counter or slider moves incorrectly, or noise is heard.
• Operation is slow when there are many files.
• Display does not work during saving, adding, or deleting of files.
• The software ‘hangs’ when the Sound Organizer software starts up.

Messages

Messages list

• Messages list

System limitations

System limitations

• System limitations