Before use

To make full use of your Help Guide, please read the following notes thoroughly. Please note that the contents of this website are subject to change without prior notice.

Recommended system environment

Basic operation of the Help Guide has been confirmed on the standard web browsers of the following smartphones:

• Web browser

  Android OS 2.3 or later
  Xperia series, NW-Z1000 series
  iOS 4 or later
  iPhone, iPod touch

• JavaScript

  • JavaScript is used with Sony Help Guides for viewing convenience. If JavaScript is disabled in your web browser settings, your Help Guide may not be displayed correctly or may not operate properly.

• Style Sheets

  • Cascading Style Sheets are used in designing Sony Help Guides. Your Help Guide layout may not be as intended if you view your Help Guide with style sheets disabled or on a web browser that is not compatible with style sheets.

• Cookies

  • Sony Help Guides use cookies. To use services in the Help Guide, you need to set to allow all cookies or to enable cookies for the originating website only.

Handling of personal information obtained from websites

Sony may use cookies, web beacons or similar technologies to analyze customers' web browsing behavior to provide better-customized service for individual customers.

Cookies, web beacon and similar technologies are used to make statistical analysis of customers while preserving anonymity, and information in such analysis may be linked to customers' personal information to provide better-customized service to users of our members-only websites.

You are free to disable the link between your personal information and information obtained by cookies or anonymous information generated by web beacons. To do so, you need to change web browser settings and refuse to accept cookie-generated or similar data. Please note that, by doing so, you may not be able to make purchases or use services on members-only websites.