Before taking the IC recorder for repair, check it as follows.

• Check the items listed in “Troubleshooting.”
• Charge the battery.

  Some problems may be solved when the battery is charged.

• Check the Sound Organizer help.

  For details on the operation of Sound Organizer, refer to the Sound Organizer help.

Should any problem persist after you have made these checks, consult your nearest Sony dealer.

Please access the following support home page to get the support information about your IC recorder:

For customers in Europe:

http://support.sony-europe.com/DNA

For customers in Latin America:

http://www.sony-latin.com/index.crp

For customers in the U.S.A.:

http://www.sony.com/recordersupport

For customers in Canada:

http://www.sony.ca/ElectronicsSupport

For customers in other countries/regions:

http://www.sony-asia.com/support

Note that recorded files may be deleted during service or repair work.