No sound
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Check the connections between the processor and the AV devices.
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If the optical digital output jack of a digital device is connected to the TV (OPT) OUT (THROUGH) jack of the processor, re-connect it to the TV (OPT) IN jack of the processor.
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Turn on the AV devices connected to the processor, and start the playback again.
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Turn on the processor.
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Check that the INPUT button on the processor is set to the device you want to listen to.
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If you have connected the headphone jack of the AV device to either of the LINE IN (L/R) jacks of the processor, raise the volume level on the connected AV device.
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Turn on the headphones again.
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Raise the headphone volume.
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Charge the battery of the headphones.
If the power indicator is still off after you have charged the battery, take the headphones to your nearest Sony dealer.
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If no sound is heard from the TV, check the connection of the ARC jack on the TV, or the connection of the optical digital cable.