Troubleshooting

Troubleshooting

Troubleshooting

• What can I do to solve a problem?

Speaker

Power supply

• Unable to turn on the speaker or charge the built-in battery

Sound

• No sound/Low sound level
• Distorted sound/Humming or noise in the speaker output

BLUETOOTH

Pairing

• Unable to pair the speaker with a BLUETOOTH device

One-touch connection (NFC)

• Unable to connect the speaker to a BLUETOOTH device with One-touch connection (NFC)

Speaker add function

• Unable to connect a BLUETOOTH device with the speaker in the speaker add function

Phone calls

• No voice/Low voice from callers

Additional information

Reset

• Using the RESET button
• Initializing the speaker