The speaker cannot connect to music services.
- Make sure the wireless router/access point is turned on.
- When the speaker is connected to a Wi-Fi network, place the wireless router/access point and the speaker closer together and perform the setup again.
- Depending on the provider, only one connection to the internet may be allowed. In that case, the speaker will not be able to connect if the connection is currently occupied. Please consult your carrier or service provider.
- If you turn on your smartphone or iPhone after a moment of power off, try to restart the "SongPal" application.
- About the settings of Music Unlimited, refer to the following URL: