The sound is distorted.
- Make sure the iPhone/iPad/iPod is connected securely to the USB A port (A).
- Tap the VOL (volume) - button to turn down the volume.
- Set the “EQ” setting of the iPhone/iPad/iPod to “Off” or “Flat.”
- The iPhone/iPad/iPod may not be supported by the speaker. See “Compatible iPhone/iPad/iPod models.”