Your TV cannot connect to the server.

Select within the text to jump to the related setting screen.

• Check the LAN cable or wireless connection to your server and your TV.
• Check if your network is properly configured on your TV.
• Check your LAN cable/wireless connection or your server. The TV may have lost connection with the server.
• Perform [Server diagnostics] to check if your media server is properly communicating with the TV. Press the HOME button, then select [Settings] — [Network] — [Home network] — [Server diagnostics].