Self diagnostics

Select within the text to jump to the self diagnostics screen.

Check if the TV is working properly.

Press the HELP button, then select [Self diagnostics], or [Problem diagnosis] — [Self diagnostics].
[Self diagnostics] will start.

Hint

You can also check the following symptoms under [Problem diagnosis].

[Internet connectivity symptoms]
[External device symptoms]
[Picture/Sound symptoms]

If the problem persists, try the following.

Reset (restart) the TV. For details, refer to If a full reset (restart) of the TV is required.
Check and try Software updates.
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