Self diagnostics

Check if the TV is working properly.

    1. Press the HOME button, select [Apps] from the Home Menu, and select [Help] from the apps list.
      If the supplied remote control has a HELP button, press the HELP button.
    2. Select [Status & Diagnostics] — [Self diagnostics].


    You can also check the following symptoms in [Status & Diagnostics].

    • [Internet connection diagnostics]
    • [External device connection diagnostics]
    • [Picture/Sound test]

    If the problem persists, try the following.