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No sound but good picture.

  • Check the volume control.
  • Press the Mute or Volume + button to cancel muting.
  • Press the (Quick Settings) button, then select [Speakers] — [TV speakers].

    Press the HOME button, and select the following in order.

    [Settings] — [BRAVIA Settings] — [Speakers] — [TV speakers]

  • If headphones are connected, sound is not output from the TV speakers or audio system connected via ARC. Remove the headphones.