- Troubleshooting
- Picture (quality)/screen
Picture (quality)/screen
- No colour/Dark picture/Colour is not correct/Picture is too bright.
- Distorted picture./The screen flickers.
- The screen suddenly changes to a video you do not recognise while watching TV.
- There are banners/tickers at the top or bottom of the screen.
- High resolution HDR pictures are not displayed.
- Auto picture mode does not switch to [Cinema]. (Only models with H included in the model name, or from the A8 or A9 series)
- A message about an app asking for permission to access a TV function is displayed.
- OLED panel (only models equipped with an OLED panel)
- Troubleshooting
- Picture (quality)/screen