An external device (such as a TV box) cannot be controlled using the TV's remote control. (TV box control compatible models only)

Select within the text to jump to the related settings screen.

TV box control compatible models have [TV box setup] in [Settings] — [Channels & Inputs] — [External inputs].

• Make sure that your TV supports the external device.
• If you press and hold a button on the remote control, the operation may not work. Instead, try pressing the button repeatedly.
• Depending on the external devices, some buttons may not work.