- Troubleshooting
- Sound
- No sound but good picture.
No sound but good picture.
Select within the text to jump to the related settings screen.
- Check the antenna (aerial)/cable connection.
- Connect the TV to the AC power (mains), and press the power button on the TV or the remote control.
- Check the volume control.
- Press
(Mute) or 
(Volume) + button to cancel muting. - Press the
(Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers]. - If headphones or Bluetooth audio devices are connected, sound is not output from the TV speakers or audio system connected via eARC/ARC. Remove the headphones or disconnect the Bluetooth audio device.
- Troubleshooting
- Sound
- No sound but good picture.