The TV responds to sound from the surroundings (only TVs with a built-in MIC).
To use the built-in MIC, you may need to update the TV's software.
The TV's built-in MIC may pick up sound from the surroundings and respond unintentionally.
Change the sensitivity of the TV's built-in MIC to [Medium] or [Low].
Press the (Quick Settings) button on the remote control, and select the following in order.
[Settings] — [System] — [Built-in MIC sensitivity]