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High resolution HDR pictures are not displayed.

The following are required to watch high resolution HDR pictures such as 4K (50p/60p)*.

  • Connect the 4K (50p/60p)* playable device.
  • Use a Premium High Speed HDMI™ Cable(s) that supports 18 Gbps.
  • Set [HDMI signal format] to [Enhanced format]/[Enhanced format (ALLM)] by selecting [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format] — the HDMI terminal you want to set.
  • Check whether the connected device has the latest settings or firmware.
  • Availability depends on your model/region/country.