Self diagnostics

Check if the TV is working properly.

Press (Input) on the remote control and select [Help]. If [Help] does not exist, select [Edit] and add [Help].
Select [Status & Diagnostics] — [Self diagnostics].

Hint

You can also check the following symptoms in [Status & Diagnostics].

[Internet connection diagnostics]
[External device connection diagnostics]
[Picture/Sound test]

If the problem persists, try the following.

Reset (restart) the TV. For details, refer to Reset (restart) your TV.
Check and try Software updates.
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