What if the device name is not displayed on “Sony | Headphones Connect”?

When the device name is not displayed on “Sony | Headphones Connect”, try the following.

  • Check that your Sony headphones are compatible with “Sony | Headphones Connect”.

List of compatible devices

  • Disconnect the BLUETOOTH connection on your mobile device and re-connect it from “Sony | Headphones Connect”.

For details on how to connect to a device, see here.