Troubleshooting

Troubleshooting

Troubleshooting

• What Can I Do to Solve a Problem?

Battery Pack and Power of the Camera

• Cannot Turn On the Camera
• The Power of the Camera Turns Off Suddenly
• Battery Life of the Camera Is Short
• Cannot Charge the Camera
• The Remaining Charge Indicator of the Camera Is Incorrect

Memory Card

• Operations Using the Memory Card Cannot Be Performed

Shooting images

• Cannot Record Images
• Cannot Insert Dates on Images

Viewing Images

• Cannot Play Back Images

Computers

• Your Computer Does Not Recognize the Camera
• Cannot Import Images
• Cannot Install Action Cam Movie Creator
• Action Cam Movie Creator Does Not Work Correctly
• Cannot Play Back Images on Your Computer

Wi-Fi

• It Takes Too Much Time to Transfer an Image

Others

• The Lens Gets Fogged
• The Camera and Battery Become Warm
• The Date or Time Is Incorrect

Live-View Remote

• Cannot Turn On the Live-View Remote
• Cannot Charge the Live-View Remote
• The Remaining Charge Indicator of the Live-View Remote Is Incorrect
• Cannot Receive a GPS Signal
• Excessive Error in Location Information
• It Takes Time to Triangulate although the GPS Assist Data is Taken In
• The Location Information Has Not Been Recorded

Q & A

Camera

• Cannot Turn On the Camera
• Battery Life of the Camera is Short

Live-View Remote

• The Power of the Live-View Remote Turns Off Suddenly
• Cannot Connect the Live-View Remote and the Camera via Wi-Fi

Warning Indicators and Error Indicators

Display on the Live-View Remote

• 01-01/02-02
• 01-02
• 01-03/01-04
• 03-01/03-02
• 02-01
• 04-03
• 05-01
• 05-02
• 05-03
• 04-04
• 10-01
• Code Starting with an E or a C