You cannot connect with one touch (NFC).
- Make sure that the smartphone has the NFC function and the NFC function is enabled.
- Unlock the screen lock of the smartphone.
- When a dialog is displayed on the screen, follow the on-screen instructions to complete the connection. The operation may not have been completed on the smartphone. Tap the confirmation dialog displayed on the smartphone to complete the operation.
- If the smartphone does not recognize your Walkman, slowly move the smartphone in all directions with the N-mark touching over the N-mark on the Walkman.
- If a clip or case is attached to the device to connect with or to your Walkman, remove the clip or case.
- The NFC reception sensitivity of the device you use may be insufficient to make a one-touch connection (NFC). In this case, make the Bluetooth connection with pairing.
- One-touch connections (NFC) cannot be made while your Walkman is connected to a computer, as the Walkman is inoperable during those times. Disconnect all connections and try again.