Digital Media PlayerNW-ZX2

Your Walkman is not recognized by Media Go.

  • Your Walkman may not be recognized by the computer. Disconnect the Walkman from the computer, and then reconnect it.
  • The software may have failed to install correctly. Use the installer to re-install the software. The imported data will remain untouched.

  • The USB connection may be off. Swipe the status bar down, tap [Turn on USB storage] in the notification panel and then tap [Turn on USB storage] - [OK].
  • [USB storage settings] may be set to [SD card] and a microSD card (not supplied) may not be inserted. Insert a microSD card.
  • If the remedies above do not solve the problem, press and hold the button for about 8 seconds to reset your Walkman, and then connect again via USB.