Cannot operate the HDD AUDIO PLAYER through HDD Audio Remote.

  • Make sure that the HDD AUDIO PLAYER is turned on.
  • Check the network connection.
  • Make sure that the smartphone/tablet where HDD Audio Remote is installed is connected to the same network as the HDD AUDIO PLAYER.
  • If the HDD AUDIO PLAYER is in normal standby mode, it cannot be operated through HDD Audio Remote. Set the HDD AUDIO PLAYER to the Network Standby mode.
  • You may not be able to operate your HDD AUDIO PLAYER with HDD Audio Remote if your router is set to low power consumption mode. In this case, disable low power consumption mode of your router. For details, refer to the operating manual of your router.