Receiving calls
If you receive an incoming call when the device is in sleep mode or the screen is locked, the phone application opens in full screen format. For Dual SIM devices, the screen background color indicates which SIM card the call is for. To change the background color, find and tap Settings > Network & internet > Advanced > Dual SIM > SIM cards.
If you receive an incoming call when the screen is active, the incoming call is displayed as a notification that appears on the top of whatever screen is open. If you are using a Dual SIM device, SIM card information is also displayed. When the notification arrives, you can choose to answer the call and open the phone application screen, or you can reject the call and stay on the current screen.
To answer or reject a call when the screen is inactive
- When a call comes in, swipe
(Incoming call icon) up to answer the call, or swipe it down to reject the call.
To answer or reject a call when the screen is active
- When a call comes in, tap ANSWER or DECLINE in the heads-up notification that appears at the top of the screen.
To mute the ringtone for an incoming call
- When you receive the call, press the volume key.