Pairing and connecting with an iPhone

Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection.

You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.

Before you start pairing operation, make sure that:

  • The iPhone is placed within 1 m(3 feet) of the headset.
  • The headset is charged sufficiently.
  • The operating instructions of the iPhone is on hand.
  1. Enter pairing mode on this headset.

    Turn on the headset, when you pair the headset with a device for the first time after you bought it, or after you initialized the headset (the headset has no pairing information). The headset enters pairing mode automatically.

    When you pair a 2nd or subsequent device (the headset has pairing information for other devices), press and hold the button for about 7 seconds.

    Make sure that the indicator flashes blue and red alternately after you release the button. You hear voice guidance “BLUETOOTH pairing”.

  2. Unlock the screen of the iPhone if it is locked.
  3. Select the BLUETOOTH setting on the iPhone.
    1. Select [Settings].
    2. Touch [Bluetooth].

    3. Touch [] to change it to [] (turn on the BLUETOOTH function).

  4. Touch [WH-1000XM2].

    If passkey (*) input is required on the display of the iPhone, input “0000.”

    The headset and the iPhone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”.

    If they are not connected, see “Connecting to a paired iPhone.”

    If [WH-1000XM2] does not appear on the display, try again from step 3.

    *A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.”

Hint

Note

  • If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off. In this case, start over from step 1.
  • Once BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases:
    • Pairing information has been deleted after repair, etc.
    • The headset is already paired with 8 devices and another device is to be paired.
      The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the paired device with the oldest connection time is replaced by the new one.
    • When the pairing information for the headset has been deleted from the BLUETOOTH device.
    • When the headset is initialized, all pairing information is deleted.
      In this case, delete the pairing information of the headset from the BLUETOOTH device, and then pair them again.
  • If the pairing information was deleted by initializing the headset, etc., delete from your iPhone the pairing information for the headset, and then pair them again.
  • The headset can be paired with multiple devices, but can only play music from one paired device at a time.