Digital Music PlayerNWZ-WS613/WS615

There is no sound.

  • Check that the volume level is not set to zero.
  • If you are listening to music on a smartphone via a Bluetooth connection, check that the volume of the smartphone is not set to zero.
  • If there is no sound from a smartphone when listening to music on the smartphone via a Bluetooth connection, the Bluetooth connection may not have been made. Check that the pairing for making a Bluetooth connection is completed and the smartphone is connected to your Walkman.
  • If the problem persists after performing the remedies above, use a pen or paper clip, etc., to press the RESET button and reset your Walkman.