The sound skips during audio streaming or the BLUETOOTH connection fails.

  • Reduce the distance between the unit and the BLUETOOTH device.
  • If the BLUETOOTH device is stored in a case which interrupts the signal, remove the case while using the device.
  • Several BLUETOOTH devices or other devices (e.g. ham radio devices) which emit radio waves are used nearby.
    • Turn off the other devices.
    • Increase the distance between the unit and other devices.
  • Playback sound stops momentarily when this unit is connecting to a mobile phone. This is not a malfunction.