Troubleshooting

What can I do to solve a problem?

What can I do to solve a problem?

• What can I do to solve a problem?

Headphones

Power

• Unable to turn on the headphones/The battery life becomes short.
• Unable to charge the battery.
• Charging time is too long.

Sound

• There is no sound.
• The sound is low.
• The sound is distorted.
• Noise is generated.

Connected device

Computer

• When connecting to a computer, there is no sound or the sound is not played back properly.
• Sound is interrupted when connecting to the computer.

Other device

• The connected radio or TV cannot receive a signal/Noise is generated.