On water resistant performance of the headset

On water resistant performance of the headset

  • The water resistant specifications of this headset are equivalent to IPX5 in IEC 60529 “Degrees of protection against ingress of water (IP Code)”, which specifies the degree of protection provided against the entry of water.
    Unless the unit is used correctly, water may get into the headset and cause fire, electrocution, or malfunctions. Note the following cautions carefully and use the headset correctly.
    IPX5: The headset will maintain its operability even when exposed to direct jet streams of water from any direction (except for the sound conduits (sound output tubes) of the headset).
    (Make sure that the USB Type-C port cover is closed securely when you use the headset.)
  • The sound conduits (sound output tubes) of the headset are not completely watertight.

    Illustration indicating the location of the sound conduit (sound output tube) (A)

    A: Sound conduit (sound output tube)

Liquids that the water resistant performance specifications apply to

Applicable: Fresh water, tap water, perspiration
Not applicable: Liquids other than those above (examples: soapy water, detergent water, water with bath agents, shampoo, hot spring water, pool water, seawater, etc.)

The water resistant performance of the headset is based on measurements performed by Sony under the conditions described above. Note that malfunctions resulting from water immersion caused by customer misuse are not covered by the warranty.

To maintain water resistant performance

Carefully note the precautions below to ensure proper use of the headset.

  • The USB Type-C port cover is important for maintaining water resistant performance. Make sure the USB Type-C port cover is closed securely when using the headset. If there is any foreign material on the cover or it is not completely closed, the water resistant performance cannot be maintained. Water may get inside and cause the headset to malfunction.
  • Do not splash water forcibly into the sound output holes.
  • Do not drop the headset into water, and do not use underwater.
  • Do not allow the headset to remain wet in a cold environment, as the water may freeze. To prevent malfunction, make sure to wipe off any water after use.
  • Use a soft dry cloth to wipe off any water that gets on the headset. If water remains in the sound output holes, the sound may become muffled or completely inaudible. If this happens, remove the earbuds, position the sound output holes facing downward, and shake several times to get the water out.

  • If the headset is cracked or deformed, refrain from using the headset near water or contact your nearest Sony dealer.