Internet and MMS settings
To access the internet, or send multimedia messages without Wi-Fi, you need a mobile data connection with correct internet and MMS settings. Here are some tips:
- For most mobile networks and operators, these settings come pre-installed on your device so you can start using the internet and sending multimedia messages right away.
- You can manually check for updates to the internet and MMS settings. If you change or delete an internet or MMS setting by mistake, reset the internet and MMS settings.
- If the Battery time preferred setting of STAMINA mode is activated to save power, all mobile data traffic gets paused when the screen is off. If this causes connection problems, try excluding some applications and services from being paused, or deactivate STAMINA mode temporarily.
To download internet and MMS settings
- Find and tap Settings > Network & internet > Internet settings.
- Tap Accept. Once the settings have been downloaded successfully,
(Internet settings downloaded icon) appears in the status bar and mobile data traffic is turned on automatically.
Hint
If the settings cannot be downloaded to your device, check the signal strength of your mobile or Wi-Fi network connections. Move to an open location free from obstructions or get close to a window and then try again.
To add internet and MMS settings
- Find and tap Settings > Network & internet > Mobile network.
- Dual SIM users, select a SIM card.
- Tap Advanced > Access Point Names >
(Add icon). - Tap Name and enter a name of your choice, then tap OK.
- Tap APN and enter the access point name, then tap OK.
- Enter all other required information. If you don’t know what information is required, contact your network operator for more details.
- When you’re done, tap
(Menu icon), then tap Save.
To view downloaded internet and MMS settings
- Find and tap Settings > Network & internet > Mobile network.
- Dual SIM users, select a SIM card.
- Tap Advanced > Access Point Names.
- To view more details, tap any of the available items.
To reset the internet and MMS settings
- Find and tap Settings > Network & internet > Mobile network > Advanced > Access Point Names.
- Tap (Menu icon).
- Select Reset to default.