Using a Dual SIM device
A Dual SIM device enables you to do the following:
- Receive incoming communications via both SIM cards.
- Select the number from which to send outgoing communications, or have the option to select a SIM card each time you place a call.
- Forward calls received via SIM 1 to SIM 2 when SIM 1 is unreachable, and vice versa. This function is called Dual SIM reachability. You must enable it manually.
Before using multiple SIM cards, you need to enable them and select a SIM card which will handle data traffic.
Hint
- A Dual SIM device works with either one or two SIM cards inserted.
Enabling or disabling the use of two SIM cards
-
Find and tap [Settings] > [Network & internet] > [SIM cards].
You may find the item under [Advanced].
- Tap the [SIM 1] and [SIM 2] switches to enable or disable the SIM cards.
Renaming a SIM card
-
Find and tap [Settings] > [Network & internet] > [SIM cards].
You may find the item under [Advanced].
- Select a SIM card and enter a new name for it.
- Tap [OK].
Selecting which SIM card handles data traffic
-
Find and tap [Settings] > [Network & internet] > [SIM cards] > [Cellular data].
You may find the item under [Advanced].
- Select the SIM card you want to use for data traffic.
Setting the default SIM card for placing a call
-
Find and tap [Settings] > [Network & internet] > [SIM cards] > [Calls].
You may find the item under [Advanced].
- Select an option.
Enabling the Dual SIM reachability function
-
Find and tap [Settings] > [Network & internet] > [SIM cards] > [Dual SIM reachability].
You may find the item under [Advanced].
- Under [Dual SIM reachability], tap the switch to enable the function.
- Follow the on-screen instructions to complete the procedure.
Note
- The Dual SIM reachability function may not be available depending on the combination of network operators that provided the SIM cards.
Hint
- If the Dual SIM reachability function does not work after you enable it, check that you have entered the phone numbers correctly for each SIM card. In some cases, the numbers are detected automatically during setup. Otherwise, you are prompted to enter them manually.
