User Devices That Support the External Control Function

The specifications required for using the external control function on user devices vary depending on the operating system (OS).

Note

  • Operating systems and browsers not included below are not supported.
  • The iOS version of Safari has a function to zoom the display by double-tapping, but do not use this function when accessing Vision Exchange. If the display is zoomed in unintentionally, select the address bar of Safari and press the Enter key to reset the display.

Windows OS

  • OS: Windows 7/8.1/10 (64-bit version only)
  • OS language: English, Japanese, Chinese, French, German, Spanish
  • Web browser: Google Chrome (latest version)

macOS

  • OS: Sierra, High Sierra, Mojave
  • OS language: English, Japanese, Chinese, French, German, Spanish
  • Web browser: Safari

iOS

  • OS: iOS 12
  • OS language: English, Japanese, Chinese, French, German, Spanish
  • Web browser: Safari

Android OS

  • OS: Version 7/8/9
  • OS language: English, Japanese, Chinese, French, German, Spanish
  • Web browser: Google Chrome (latest version)