Receiving a call

You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile) via BLUETOOTH connection.

  • If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP.

  • Operations may vary depending on the BLUETOOTH mobile phone. Refer to the operating instructions supplied with the mobile phone.

About ring tones

When an incoming call arrives, playback pauses and a ring tone will be heard via the speaker.

The ring tone varies in the following ways, depending on your BLUETOOTH mobile phone.

  • Ring tone set on the speaker

  • Ring tone set on the BLUETOOTH mobile phone

  • Ring tone set on the BLUETOOTH mobile phone only for a BLUETOOTH connection

  1. Connect the speaker with a BLUETOOTH mobile phone.

    The(BLUETOOTH) indicator lights up in blue when the BLUETOOTH connection is established.

    When using the Speaker Add function or Wireless Party Chain function

    Connect to the speaker in which the(BLUETOOTH) indicator lights up in blue. In the following steps and operations during a hands-free call, operate the speaker that is connected to the BLUETOOTH mobile phone.

  2. Press the(play)/(call) button when a call is received.

    Talk into the microphone of the speaker.

    When an incoming call arrives, playback pauses and a ring tone is heard from the speaker.

    If no ring tone is heard via the speaker

    • The speaker may not be connected with a BLUETOOTH mobile phone with HFP or HSP. Check the connection status on the BLUETOOTH mobile phone.

    • If more than one BLUETOOTH devices are connected to the speaker (Multi-device connection), you cannot receive a phone call. Cancel the multi-device connection. Terminate the BLUETOOTH connection or turn off the BLUETOOTH function of the BLUETOOTH devices other than the BLUETOOTH mobile phone in use.

  3. Adjust the volume by pressing the –/+ (volume) buttons on the speaker or operating the BLUETOOTH mobile phone.

    When you press the –/+ (volume) buttons on the speaker or adjust the volume on the BLUETOOTH mobile phone, the(power) indicator flashes once.

    When you set the volume to the maximum or minimum level on the speaker, the(power) indicator flashes 3 times.

  4. To end a call, press the(play)/(call) button.

    If you were listening to music before the call, playback will resume when the call ends. If you end a call by operating the BLUETOOTH mobile phone, playback will also resume when the call ends if you were listening to music before the call.

Hint

  • Some BLUETOOTH mobile phones have handset use priority when receiving a call. In the case of the HFP or HSP connection, switch the call device to the speaker by operating your BLUETOOTH mobile phone.

  • If the caller cannot hear or can barely hear your voice, talk more directly into the microphone of the speaker.

  • The volume of music playback and calling is set independently in the speaker.

Note

  • For Apple iOS devices, the unit is compatible with iOS 10.0 or later. A BLUETOOTH connection is not available on the devices with iOS 9.x or earlier.

  • When using the Speaker Add function or Wireless Party Chain function, the sound of the phone call is output from only the speaker in which the(BLUETOOTH) indicator lights up in blue.

  • The sound is output only from the right speaker unit during a call.

  • Depending on the BLUETOOTH mobile phone, playback may not pause when an incoming call arrives.

  • Use a BLUETOOTH mobile phone at least 50 cm (1.6 ft) away from the speaker. Noise may result if the speaker and the BLUETOOTH mobile phone are too close.

  • If an audio cable is connected to the AUDIO IN jack of the speaker, you cannot listen to music of the BLUETOOTH device. However, when the BLUETOOTH connection is active, the hands-free function is available.

  • You cannot turn off the multi-device connection function.

  • Depending on the model of your smartphone, the operation system or applications installed, some functions of hands-free calling may not be used correctly.