The connected HDMI device cannot be played.

  • Check the supported file formats for the connected HDMI device.
    • HDMI devices formatted with file systems other than 480p, 576p, or 720p are unsupported.
  • If [Video signal not detected] appears on the display, set the resolution of the HDMI device to match the resolution of the unit.
  • Check that the HDMI cable is firmly inserted to the unit. It is also recommended to use a certified HDMI cable.
  • Disconnect the BLUETOOTH connection, Apple CarPlay, and Android Auto from your iPhone or Android phone that uses an HDMI connection.