Noise interferes with your voice during a phone call or when using the voice assist function

  • If your finger covers or rubs the call microphone on the headset during a phone call or when using the voice assist function, noise may interfere with your voice. When operating the buttons on the headset, be aware of the location of the call microphone and be careful not to come in contact with it.

    Illustration indicating the location of the microphone (A) on the remote control component on the left side

    A: Microphone

  • If the call microphone on the headset rubs against your clothing, etc. during a phone call or when using the voice assist function, noise may interfere with your voice. Change the direction the remote control component is facing so that the call microphone does not touch your clothing, etc.