• Make sure that your network equipment (wireless LAN router, etc.) is turned on. Make sure that the wireless LAN function of your device is enabled.
• Ambient conditions (obstacles between this unit and your device or wireless LAN router, electromagnetic interference, wall materials, etc.) may adversely affect the wireless LAN communication range. Change the location of this unit, or move your device, wireless LAN router and this unit closer together. If the problem is not resolved, press the reset switch for about 1 second to restart the unit, or over 10 seconds to set the unit to the factory defaults (*).
• The wireless LAN this unit is connected to may have a problem. Consult the network administrator.
• Equipment that uses the 2.4 GHz frequency band, such as a microwave oven or Bluetooth device, may be in use near this unit. Move such equipment away from this unit, or turn the equipment off.
• When you are using a password to secure connection to your wireless LAN router, make sure that you are entering the correct password.
• When your wireless LAN router is set to hide its SSID, this unit cannot connect to the router. In this case, set the router not to hide its SSID.
• Some public access wireless LANs require a login ID and password to be input via a web browser to access the wireless connection provided. Consult the service provider of the hotspot.
• When a smartphone or computer is connected to this unit, the smartphone or computer cannot connect to the Internet directly. To connect the smartphone or computer to the Internet via this unit, see the following:

  Computer: See "Changing the settings of this unit from your computer via a browser (Internet connection)."

  Smartphone: See Configuring the Internet connection

^* It should be noted that all settings on this unit will be initialized by restoring the factory defaults.