Unable to pair the speaker with a BLUETOOTH device

  • Bring the BLUETOOTH device to your wireless speaker closer than 1 m (3.3 feet).

  • You may have initialized your wireless speaker. Initializing the speaker may cause the speaker to fail to establish a BLUETOOTH connection with a BLUETOOTH device. In such a case, delete the pairing information of the speaker from the BLUETOOTH device and perform the pairing procedure once again.

  • When the network settings of the BLUETOOTH device are reset, the speaker may fail to establish a BLUETOOTH connection with the BLUETOOTH device. Perform the pairing procedure once again.

  • Update the software on the connected BLUETOOTH device.

  • When the speaker's name is not displayed on the BLUETOOTH device subject for pairing, try the following:

    • Turn off the BLUETOOTH function on the BLUETOOTH device, turn it back on, and then search for the speaker's name.

    • Delete the pairing information from the BLUETOOTH device, turn off and on the BLUETOOTH device, and then search for the speaker's name once again.

  • If [BLUETOOTH icon] appears next the speaker's name on the BLUETOOTH device subject for pairing, turn off and on the BLUETOOTH device, and then search for the speaker.

  • If two names appear as the speaker's name on the BLUETOOTH device subject for pairing, tap [Headphones icon] to establish a BLUETOOTH connection.

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