Resetting the headset

If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset.
With your thumb firmly holding down the unit so that the unit does not move in the charging case, press the button on the unit with your index finger.


Place the headset into the charging case, leave the lid of the charging case open, then press and hold the button on the left unit for about 20 seconds.

Release your finger when the indicator (red) of the headset turns off after flashing.


Then press and hold the button on the right unit for about 20 seconds.

Release your finger when the indicator (red) of the headset turns off after flashing.


If the indicator (blue) on the headset flashes, the headset may not have been reset properly because the headset moved in the charging case. Perform the resetting operation again.


The device registration (pairing) information and other settings are retained.
If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings.