Pairing cannot be done.

  • Bring the headset and the BLUETOOTH device within 1 m(3 feet) from each other.
  • When you turn on the headset for the first time after purchasing, initializing, or repairing it, the headset enters pairing mode automatically. Pair the headset with a BLUETOOTH device. When you want to pair a 2nd or subsequent device, press and hold the button of the headset for more than 7 seconds to enter pairing mode.
  • When you pair the headset with devices again after initializing or repairing the headset, information for pairing with the headset remaining on the iPhone or other device may prevent you from pairing them successfully. In this case, delete the pairing information of the headset from the device, and then pair them again.