Troubleshooting
If the speaker does not function as expected, try the following steps in order to resolve the issue.
| 1. Charge the speaker. |
| 2. Restart the device being connected such as your smartphone or computer. |
|
3. Access the Sony support site from the menu of the “Sony | Sound Connect” app to search for the cause and solution of the issue, or check the support site below.
https://www.sony.net/support/SRS-LS1/ |
| 4. Restart the speaker. |
| 5. Initialize the speaker. |
| 6. Should any problems persist, consult your nearest Sony dealer. |