Unable to turn on the neckband speaker or the neckband speaker suddenly turns off

  • If the indicator stays lit in blue for 2 seconds and goes out, after the neckband speaker is turned on, and then the neckband speaker turns off, the rechargeable built-in battery is empty. Charge the built-in battery.

  • The Automatic Power Off function of the neckband speaker may have worked. While the Automatic Power Off function is active, the neckband speaker automatically turns off in the event that the neckband speaker with no BLUETOOTH connection is left unused for about 15 minutes.

  • While charging is in progress, the neckband speaker does not turn on.

Go to Page Top