Troubleshooting
If you have any problems, please follow the process below.
| 1. Check that the cables such as HDMI cable that connect the speaker system to other devices such as a TV are connected in the correct position and firmly inserted all the way to the back. |
| 2. Check that the ventilation holes of the speaker system are not blocked. |
| 3. Disconnect the AC power cord (mains lead) from the wall outlet (mains), and then reconnect after several minutes. |
|
4. Access the Sony support site from the menu of the “Sony | Home Entertainment Connect” app to search for the cause and solution of the issue, or check the support site below.
https://www.sony.net/support/HT-S2000/ |
|
5. Reset the speaker system.
All the settings of the speaker system return to their initial status. |
| 6. Should any problems persist, consult your nearest Sony dealer. |
