Troubleshooting
If you experience trouble with the product, try the following solutions.
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Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.
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Initialize the settings.
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Consult your dealer or local authorized service facility. Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.
https://www.sony.net/
TP1001496185