Pairing and connecting with a computer (Windows 10)

The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.

Before starting the operation, make sure of the following:

  • Your computer has a Bluetooth function that supports music playback connections (A2DP).
  • The computer is placed within 1 m (3.2 ft) of the headset.
  • The headset is charged sufficiently.
  • The operating instructions for the computer is in hand.
  • Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • If your OS version is Windows 10 version 1803 or later, the Swift Pair function can be used to make pairing easier. To use the Swift Pair function, click the [Start] button - [Settings] - [Devices] - [Bluetooth & other devices], and check the [Show notifications to connect using Swift Pair] checkbox.

  1. Check the status of the headset.

    When you pair the headset with a device for the first time after purchase or after initializing the headset (when there is no pairing information on the headset): Proceed to step 2.

    When you pair a second or subsequent device (the headset has pairing information for other devices): Proceed to step 3.

  2. (If you selected “when there is no pairing information on the headset” in step 1)
    Remove both headset units from the charging case.

    The headset turns on automatically.

    The headset enters pairing mode automatically.

    You will hear a notification sound and the voice guidance say “Pairing” from both headset units at the same time.

    Proceed to step 4.

  3. (If you selected “the headset has pairing information for other devices” in step 1)
    Set the headset into the charging case, leave the charging case lid open, and press and hold the pairing button on the back of the charging case for about 5 seconds or more.

    Hint

    • Leave the charging case lid open. The headset does not enter pairing mode with the charging case lid closed.

    The indicator (blue) on the charging case repeatedly flashes twice in a row and the headset goes into pairing mode.

    You can remove the headset from the charging case after entering pairing mode.

  4. Wake the computer up if the computer is in standby (sleep) or hibernation mode.

    To use the Swift Pair function, proceed to step 5.

    To connect without using the Swift Pair function, proceed to step 6.

  5. (If you selected “To use the Swift Pair function” in step 4)
    Select [Connect] from the pop-up menu displayed on your computer screen.

    The headset and computer are paired and connected with each other.

    When the headset is being removed from the charging case, you will hear a notification sound indicating that the connection is established from both headset units (or from the headset unit removed from the charging case when only one headset unit is removed) at the same time.

  6. (If you selected “To connect without using the Swift Pair function” in step 4)
    On your computer screen, click the [Start] button, then click [Settings] - [Devices].

  7. Click the [Bluetooth & other devices] tab, click the [Bluetooth] switch to turn on the Bluetooth function, then click [Add Bluetooth or other device].

  8. Click [Bluetooth].

  9. Click [WF-C510].

    If Passkey* input is required, input “0000”.

    The headset and computer are paired and connected with each other.

    When the headset is placed in the charging case, the indicator (blue) on the charging case flashes 10 times.

    When the headset is being removed from the charging case, you will hear a notification sound indicating that the connection is established from both headset units (or from the headset unit removed from the charging case when only one headset unit is removed) at the same time.

    If they are not connected, see “Connecting to a paired computer (Windows 10)”.

    If [WF-C510] does not appear on your computer screen, try again from step 6.

    *A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”.

Hint

Note

  • If pairing is not established within 5 minutes, pairing mode is canceled. In this case, start the operation again from step 2 or step 3.
  • Once Bluetooth devices are paired, there is no need to pair them again, except in the following cases:
    • Pairing information has been deleted after repair, etc.
    • When a 9th device is paired
      The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the registration information of the paired device with the oldest connection date is overwritten with the information for the new device.
    • When the pairing information for the headset has been deleted from the connected Bluetooth device
    • When the headset is initialized
      All of the pairing information will be deleted. In this case, delete the pairing information for the headset from the connected device and then pair them again.
  • The headset can be paired with multiple devices, but can only play music from 1 paired device at a time.