About the voice guidance

In the factory settings, you will hear the English voice guidance via the headset.

You can use the “Sony | Sound Connect” app to change the language of the voice guidance, turn the voice guidance on/off, and set the voice guidance volume.

  • When entering pairing mode: “Pairing”
  • When the remaining battery charge of the headset is low: “Low battery”
  • When automatically turning off due to low battery of the headset: “Battery is empty”
  • When setting the voice guidance volume: “Voice guidance test”
  • When the corresponding app is not launched even if you operate the headset unit to which Quick Access is assigned: “App assigned to the Quick Access is not launched on the mobile device”

Note

  • It takes up to about 4 minutes when you change the language of the voice guidance.
  • When you initialize the headset to restore to the factory settings after you change the language of the voice guidance, the language will not return to the factory settings.
  • If the voice guidance is not heard after changing the voice guidance language or updating the software of the headset, set the headset units into the charging case, and close the charging case lid to turn them off, then remove the headset units from the charging case to turn them on again.